Terms of lease

GENERAL TERMS:

The vehicle can only be rented by a person (hereinafter referred to as the renter) who is at least 21 years old and has held a valid driver's license for a minimum of 2 years.
Upon picking up the vehicle, the renter is required to present valid documents: a passport or ID card and a driver's license, which Efex Fleet staff are obliged to copy and keep on record.
The renter is required to sign a contract agreeing to the vehicle's rental price, additional services, deposit amount, and the exact return time of the vehicle.
By signing the contract, the renter also agrees to the general terms of rental outlined on the back of the contract.

CAR PRICE per day includes tax, comprehensive insurance, and unlimited mileage unless otherwise specified in the promotional price. The car price per day includes a billing period of 24 hours from the time the vehicle is picked up, with a tolerance of up to 1 hour when returning the car. All prices are expressed in Euros, and payment is made in dinars according to the selling rate of Banka Intesa at the time of vehicle pickup. We accept all payment cards: VISA, MASTER, AMEX.

DEPOSIT is mandatory upon vehicle pickup and depends on the choice of vehicle, with a minimum of €350. The exact deposit amount will be displayed during the reservation process. For regular customers, the deposit is reduced. For persons under 25 years of age, the deposit is doubled, with a minimum of €700. Efex Fleet reserves the right to increase the deposit or refuse to rent the vehicle. The deposit can be paid in any currency equivalent to the Euro exchange rate.

INSURANCE: The rental price includes comprehensive insurance with a deductible equal to the deposit amount. This means that in the event of a traffic accident or theft of the car, your deductible is the deposit left when picking up the vehicle, which ranges from €350 and up. You can also rent the car with full insurance, with the additional cost depending on the car class, displayed on the website during the reservation. If full insurance is paid, with the mandatory police report, you have no deductible in case of an accident, and with the return of documents and keys, you have no deductible in case of theft. Full insurance does not cover damage to the interior of the car, such as stained or burned seats, scratched or damaged surfaces.

EXITING SERBIA with our car is possible with our consent and a fee of €30. If you wish to travel outside the borders of our country, please inform us in advance. Otherwise, we will stamp the vehicle authorization, prohibiting this option.

WORKING HOURS of the offices at Belgrade's "Nikola Tesla" Airport and Niš "Konstantin Veliki" Airport are from 07:00 to 24:00. Any pre-arranged pickup or return of the vehicle 30 minutes before or after working hours is free of charge. Vehicle pickup or return between 00:31 and 01:00 and 03:45 to 06:30 will incur an additional charge of €15 plus VAT. Pickup or return between 01:00 and 03:45 will incur an additional charge of €30 plus VAT.

DELIVERY OF THE VEHICLE is possible and is charged additionally by agreement.

RETURNING THE VEHICLE TO A DIFFERENT LOCATION is also possible. For example, you can pick up the car at Nikola Tesla Airport in Belgrade and return it at Konstantin Veliki Airport in Niš or Morava Airport in Kraljevo.
This service is charged as follows:
Belgrade Airport - Niš Airport (and vice versa): €85
Belgrade Airport - Aranđelovac (and vice versa): €45
Niš Airport - Aranđelovac (and vice versa): €85

ALTERNATIVE VEHICLE OFFER
We reserve the right to provide you with a vehicle of the same or higher class under the same conditions if the chosen vehicles are unavailable.